These Terms & Conditions outline the rules and guidelines for using the Tranquil Wild website and booking our accommodations or experiences. By accessing our website or making a reservation, you agree to these terms.
1. General Information
Tranquil Wild provides accommodation, safari experiences, village tours, and nature-based activities. All bookings, content, and services offered through this site are subject to these terms.
2. Use of the Website
You agree to use our website responsibly and not engage in activities that may:
— Disrupt website functionality
— Interfere with server or network operations
— Attempt to access restricted areas
— Misuse booking systems or contact forms
3. Booking Policy
When making a booking, you agree that:
— All information you provide is accurate and complete
— You are authorized to use the payment method
— You will comply with our cancellation and refund policies
Booking confirmations are sent via email — please review them carefully.
4. Pricing & Payments
All prices displayed on our website include applicable taxes unless stated otherwise. Payments must be completed through our secure booking/payment partners.
5. Cancellations & Refunds
Cancellation policies vary depending on the room type, season, or promotional offer.
Specific terms will appear during the booking process.
Refund eligibility depends on the policy active at the time of your booking.
6. Activities & Experiences
For safaris, village tours, or wildlife experiences:
— Weather conditions may cause schedule changes
— Safety instructions must be followed at all times
— Wildlife sightings cannot be guaranteed
— Guests participate at their own risk, following provided guidance
7. Liability
Tranquil Wild is not liable for:
— Loss of personal belongings
— Injuries resulting from failure to follow safety protocols
— Delays caused by natural events or third-party providers
— Website interruptions outside our control
8. Intellectual Property
All content on this site — including text, images, graphics, and logos — is owned by Tranquil Wild. It may not be copied, reproduced, or distributed without written permission.
9. External Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.
10. Changes to These Terms
We may update these Terms & Conditions as needed. Continued use of our site indicates acceptance of any revised terms.
If you have questions or concerns about these Terms — please contact us directly.