Your privacy matters to us. At Tranquil Wild, we are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data.

1. Information We Collect

We may collect the following types of information when you visit our website or make a booking:

Personal Information

— Name
— Email address
— Phone number
— Address
— Payment details (processed securely via trusted payment gateways)

Usage Data

— IP address
— Browser type and version
— Pages viewed
— Time spent on our site
— Interaction patterns

Booking & Inquiry Information

— Travel dates
— Guest preferences
— Special requests
— Accommodation details

2. How We Use Your Information

We use your data to:

— Process bookings and reservations
— Respond to inquiries or customer support requests
— Improve website performance and guest experience
— Send booking confirmations or essential notifications
— Share updates, offers, or promotions (only if you opt in)
— Maintain security and prevent fraudulent activity

3. How We Protect Your Information

We use secure encryption, restricted access, and industry-standard safety practices to safeguard your data. Payment information is processed through secure, PCI-compliant providers — we do not store full payment details on our servers.

4. Sharing Your Data

We do not sell your information.
We may share your data only with:

— Payment processors
— Booking and reservation systems
— Trusted service providers supporting website operations
— Legal authorities, only if required by law

All partners comply with strict data-protection standards.

5. Your Rights

You have the right to:

— Access the information we hold about you
— Request corrections or updates
— Request deletion of your data where legally permitted
— Withdraw consent for marketing communications
— Ask questions about how your information is used

6. Data Retention

We retain personal information only as long as necessary — to fulfill bookings, meet legal obligations, and provide customer support.

7. Updates to This Privacy Policy

We may revise this policy to reflect changes to our services or regulations. Updates will always be clearly posted on this page.

If you have questions about your privacy — please reach out anytime. We’re happy to help.